Animesh Singh Chauhan, Alfredo Cuzzocrea, Lihe Fan, James D. Harvey, Carson K. Leung, Adam G. M. Pazdor, Tianlei Wang. Predictive Big Data Analytics for Service Requests: A Framework. In Nuno Varandas, Ansar-Ul-Haque Yasar, Haroon Malik, Stéphane Galland, editors, The 12th International Conference on Emerging Ubiquitous Systems and Pervasive Networks (EUSPN 2021) / The 11th International Conference on Current and Future Trends of Information and Communication Technologies in Healthcare (ICTH-2021), Leuven, Belgium, November 1-4, 2021. Volume 198 of Procedia Computer Science, pages 102-111, Elsevier, 2021. [doi]
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