Evaluating hypertext: the quantitative-qualitative quandary

Mark H. Chignell, Peter Brusilovsky, Steve Szigeti, Elaine G. Toms. Evaluating hypertext: the quantitative-qualitative quandary. In Mark H. Chignell, Elaine Toms, editors, HT 10, Proceedings of the 21st ACM Conference on Hypertext and Hypermedia, Toronto, Ontario, Canada, June 13-16, 2010. pages 211-212, ACM, 2010. [doi]

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