Angeline Liza Ndachiphata Chima, Vanwyk Khobidi Chikasanda. The Impact of Internet Banking on Service Quality Provided by Commercial Banks. In Tegawendé F. Bissyandé, Gertjan van Stam, editors, e-Infrastructure and e-Services for Developing Countries - 5th International Conference, AFRICOMM 2013, Blantyre, Malawi, November 25-27, 2013, Revised Selected Papers. Volume 135 of Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, pages 248-259, Springer, 2013. [doi]
Abstract is missing.