Samuel Gallego Chimeno. Customer Experience Management (CEM). In Sara Rodríguez, Javier Prieto, Pedro Faria, Slawomir Klos, Alberto Fernández 0002, Santiago Mazuelas, Maria Dolores Jiménez-López, María N. Moreno, Elena Maria Navarro Martinez, editors, Distributed Computing and Artificial Intelligence, Special Sessions, 15th International Conference, DCAI 2018, Toledo, Spain, 20-22 June 2018. Volume 801 of Advances in Intelligent Systems and Computing, pages 465-470, Springer, 2018. [doi]
Abstract is missing.