Minsu Cho, Minseok Song 0001, Seok-Ran Yeom, Il-Jae Wang, Byung Kwan Choi. Developing Process Performance Indicators for Emergency Room Processes. In Chiara Di Francescomarino, Remco M. Dijkman, Uwe Zdun, editors, Business Process Management Workshops - BPM 2019 International Workshops, Vienna, Austria, September 1-6, 2019, Revised Selected Papers. Volume 362 of Lecture Notes in Business Information Processing, pages 520-531, Springer, 2019. [doi]
Abstract is missing.