Young-Sik Cho, Nero Edevbie, Antonio K. W. Lau, Paul C. Hong. The Impact of Social Media Technologies on Supplier and Customer Relationship Management: An Empirical Analysis in the U.S. IEEE Access, 8:220878-220888, 2020. [doi]
@article{ChoELH20,
title = {The Impact of Social Media Technologies on Supplier and Customer Relationship Management: An Empirical Analysis in the U.S},
author = {Young-Sik Cho and Nero Edevbie and Antonio K. W. Lau and Paul C. Hong},
year = {2020},
doi = {10.1109/ACCESS.2020.3043143},
url = {https://doi.org/10.1109/ACCESS.2020.3043143},
researchr = {https://researchr.org/publication/ChoELH20},
cites = {0},
citedby = {0},
journal = {IEEE Access},
volume = {8},
pages = {220878-220888},
}