Tzu-Chuan Chou, Jau-Rong Chen, Po-Yuan Hsueh. Exploring Call Center Enabled Mechanisms for Firm's Combinative Capabilities. In Pacific Asia Conference on Information Systems, PACIS 2008, Suzhou, China, July 4-7, 2008. pages 176, AISeL, 2008. [doi]
@inproceedings{ChouCH08,
title = {Exploring Call Center Enabled Mechanisms for Firm's Combinative Capabilities},
author = {Tzu-Chuan Chou and Jau-Rong Chen and Po-Yuan Hsueh},
year = {2008},
url = {http://aisel.aisnet.org/pacis2008/176},
researchr = {https://researchr.org/publication/ChouCH08},
cites = {0},
citedby = {0},
pages = {176},
booktitle = {Pacific Asia Conference on Information Systems, PACIS 2008, Suzhou, China, July 4-7, 2008},
publisher = {AISeL},
}