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On the Implicit Cost Structure of Service Levels from the Perspective of the Service Consumer

Maximilian Christ, Julius Neuffer, Andreas W. Kempa-Liehr. On the Implicit Cost Structure of Service Levels from the Perspective of the Service Consumer. In Donald Ferguson, Víctor Méndez Muñoz, Jorge S. Cardoso, Markus Helfert, Claus Pahl, editors, CLOSER 2017 - Proceedings of the 7th International Conference on Cloud Computing and Services Science, Porto, Portugal, April 24-26, 2017. pages 503-510, SciTePress, 2017. [doi]

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