Hui-Na Chua, Patrick Legrand, Karyn Wei-Ju Khoo, Simon Ringland, Bruno Legat. Innovative Call Routing: Concept and Experimental Observations. In Proceedings of the 3rd IEEE Asia-Pacific Services Computing Conference, APSCC 2008, Yilan, Taiwan, 9-12 December 2008. pages 1538-1543, IEEE, 2008. [doi]
Abstract is missing.