Examining the Antecedents of Return Policy Leniency in eCommerce

E. Mitchell Church, Richelle Oakley DaSouza, Olajumoke A. Awe. Examining the Antecedents of Return Policy Leniency in eCommerce. JECO, 22:1-19, 2024. [doi]

@article{ChurchDA24,
  title = {Examining the Antecedents of Return Policy Leniency in eCommerce},
  author = {E. Mitchell Church and Richelle Oakley DaSouza and Olajumoke A. Awe},
  year = {2024},
  doi = {10.4018/jeco.337362},
  url = {https://doi.org/10.4018/jeco.337362},
  researchr = {https://researchr.org/publication/ChurchDA24},
  cites = {0},
  citedby = {0},
  journal = {JECO},
  volume = {22},
  pages = {1-19},
}