Martine Collard, Yves Callejas, Jean-Louis Cavarero. Business Process Management: A Conceptual and Operational Optimisation Approach. RITA, 13(1):7-22, 2006.
@article{CollardCC06,
title = {Business Process Management: A Conceptual and Operational Optimisation Approach},
author = {Martine Collard and Yves Callejas and Jean-Louis Cavarero},
year = {2006},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/CollardCC06},
cites = {0},
citedby = {0},
journal = {RITA},
volume = {13},
number = {1},
pages = {7-22},
}