Frank W. Connolly, Daryl L. Nardick. Beyond the technology. In Jennifer S. Whiting, Jayne Ashworth, Deborah Mateik, editors, Proceedings of the 32nd Annual ACM SIGUCCS Conference on User Services 2004, Baltimore, MD, USA, October 10-13, 2004. pages 4-6, ACM, 2004. [doi]
Abstract is missing.