Crispin R. Coombs, Donald Hislop, Stanimira K. Taneva, Sarah Barnard. The strategic impacts of Intelligent Automation for knowledge and service work: An interdisciplinary review. J. Strategic Inf. Sys., 29(4):101600, 2020. [doi]
@article{CoombsHTB20,
title = {The strategic impacts of Intelligent Automation for knowledge and service work: An interdisciplinary review},
author = {Crispin R. Coombs and Donald Hislop and Stanimira K. Taneva and Sarah Barnard},
year = {2020},
doi = {10.1016/j.jsis.2020.101600},
url = {https://doi.org/10.1016/j.jsis.2020.101600},
researchr = {https://researchr.org/publication/CoombsHTB20},
cites = {0},
citedby = {0},
journal = {J. Strategic Inf. Sys.},
volume = {29},
number = {4},
pages = {101600},
}