Using no-show modeling to improve clinic performance

Joanne Daggy, Mark A. Lawley, Deanna Willis, Debra Thayer, Christopher Suelzer, Po-Ching DeLaurentis, Ayten Turkcan, Santanu Chakraborty, Laura Sands. Using no-show modeling to improve clinic performance. Health Informatics Journal, 16(4):246-259, 2010. [doi]