TopChurn: Maximum Entropy Churn Prediction Using Topic Models Over Heterogeneous Signals

Manirupa Das, Micha Elsner, Arnab Nandi, Rajiv Ramnath. TopChurn: Maximum Entropy Churn Prediction Using Topic Models Over Heterogeneous Signals. In Aldo Gangemi, Stefano Leonardi, Alessandro Panconesi, editors, Proceedings of the 24th International Conference on World Wide Web Companion, WWW 2015, Florence, Italy, May 18-22, 2015 - Companion Volume. pages 291-297, ACM, 2015. [doi]

Abstract

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