Recognizing Modern CRM in Retail Business

Naipeng Ding, Sidney A. Morris. Recognizing Modern CRM in Retail Business. In Hamid R. Arabnia, editor, Proceedings of the International Conference on Information and Knowledge Engineering. IKE 04, June 21-24, 2004, Las Vegas, Nevada, USA. pages 451-460, CSREA Press, 2004.

Abstract

Abstract is missing.