Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Douglas G. Down, Ger Koole, Mark E. Lewis. Dynamic control of a single-server system with abandonments. Queueing Syst., 67(1):63-90, 2011. [doi]
Abstract is missing.