Carmen Doyle, Lisa F. Seymour. Governance Challenges Constraining Business Process Management: The Case of a Large South African Financial Services Corporate. In Marié Hattingh, Machdel Matthee, Hanlie Smuts, Ilias O. Pappas, Yogesh K. Dwivedi, Matti Mäntymäki, editors, Responsible Design, Implementation and Use of Information and Communication Technology - 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6-8, 2020, Proceedings, Part I. Volume 12066 of Lecture Notes in Computer Science, pages 325-336, Springer, 2020. [doi]
Abstract is missing.