Hybrid Kano-fuzzy-DEMATEL model based risk factor evaluation and ranking of cross-border e-commerce SMEs with customer requirement

Shan Du, Hua Li, Bingzhen Sun. Hybrid Kano-fuzzy-DEMATEL model based risk factor evaluation and ranking of cross-border e-commerce SMEs with customer requirement. Journal of Intelligent and Fuzzy Systems, 37(6):8299-8315, 2019. [doi]

Bibliographies