Shamsul Duha, Mohammad Ehson Rangiha. Social Business Process Management (SBPM) - Critical Success Factors (CSF). In Florian Daniel, Quan Z. Sheng, Hamid Motahari, editors, Business Process Management Workshops - BPM 2018 International Workshops, Sydney, NSW, Australia, September 9-14, 2018, Revised Papers. Volume 342 of Lecture Notes in Business Information Processing, pages 85-95, Springer, 2018. [doi]
Abstract is missing.