Bitching, bouncing and brawling - How backchannels brought colour to conference calls

Benjamin Eaton. Bitching, bouncing and brawling - How backchannels brought colour to conference calls. In Susan Newell, Edgar A. Whitley, Nancy Pouloudi, Jonathan Wareham, Lars Mathiassen, editors, 17th European Conference on Information Systems, ECIS 2009, Verona, Italy, 2009. pages 677-688, 2009. [doi]

Abstract

Abstract is missing.