Automatic Detection of Anger in Human-Human Call Center Dialogs

Mustafa Erden, Levent M. Arslan. Automatic Detection of Anger in Human-Human Call Center Dialogs. In INTERSPEECH 2011, 12th Annual Conference of the International Speech Communication Association, Florence, Italy, August 27-31, 2011. pages 81-84, ISCA, 2011. [doi]

Abstract

Abstract is missing.