Tor Erlend Fægri. Improving General Knowledge in Agile Software Organizations: Experiences with Job Rotation in Customer Support. In Yael Dubinsky, Tore DybÃ¥, Steve Adolph, Ahmed Samy Sidky, editors, 2009 Agile Conference, Chicago, IL, USA, 24-28 August 2009. pages 49-56, IEEE Computer Society, 2009. [doi]
Abstract is missing.