Damiano Falcioni, Andrea Polini, Alberto Polzonetti, Barbara Re. Improving PA Business Processes through Modeling, Analysis, and Reengineering. In Hans Jochen Scholl, Marijn Janssen, Maria Wimmer, Carl Erik Moe, Leif Skiftenes Flak, editors, Electronic Government - 11th IFIP WG 8.5 International Conference, EGOV 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings. Volume 7443 of Lecture Notes in Computer Science, pages 78-89, Springer, 2012. [doi]
Abstract is missing.