Armin Felbermayr, Alexandros Nanopoulos. What Role Do Emotions Play for Brands in Online Customer Reviews?. In Václav Repa, Tomás Bruckner, editors, Perspectives in Business Informatics Research - 15th International Conference, BIR 2016, Prague, Czech Republic, September 15-16, 2016, Proceedings. Volume 261 of Lecture Notes in Business Information Processing, pages 297-311, Springer, 2016. [doi]
Abstract is missing.