Engagement and Usability of Conversational Search - A Study of a Medical Resource Center Chatbot

Tamás Fergencs, Florian Meier. Engagement and Usability of Conversational Search - A Study of a Medical Resource Center Chatbot. In Katharina Toeppe, Hui Yan, Samuel Kai-Wah Chu, editors, Diversity, Divergence, Dialogue - 16th International Conference, iConference 2021, Beijing, China, March 17-31, 2021, Proceedings, Part I. Volume 12645 of Lecture Notes in Computer Science, pages 328-345, Springer, 2021. [doi]

Abstract

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