Asbjørn Følstad, Ragnhild Halvorsrud. Communicating Service Offers in a Conversational User Interface: An Exploratory Study of User Preferences in Chatbot Interaction. In Naseem Ahmadpour, Tuck Wah Leong, Bernd Ploderer, Callum Parker, Sarah Webber, Diego Muñoz, Lian Loke, Martin Tomitsch, editors, OzCHI '20: 32nd Australian Conference on Human-Computer-Interaction, Sydney, NSW, Australia, 2-4 December, 2020. pages 671-676, ACM, 2020. [doi]
Abstract is missing.