Jodi Forlizzi, John Zimmerman, Steven Dow. Families and services: understanding opportunities for co-production of value in service design. In Alessandro Deserti, Francesco Zurlo, Francesca Rizzo, editors, Designing Pleasurable Products and Interfaces, DPPI '11, Milano, Italy, June 22-25, 2011. pages 66, ACM, 2011. [doi]
Abstract is missing.