Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb

Andrey Fradkin, Elena Grewal, David Holtz. Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb. Marketing Science, 40(6):1013-1029, 2021. [doi]

Authors

Andrey Fradkin

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Elena Grewal

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David Holtz

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