Arik Friedman, Ilias N. Flaounas. The right metric for the right stakeholder: a case study of improving product usability. In George Buchanan, Duncan Stevenson, editors, Proceedings of the 30th Australian Conference on Computer-Human Interaction, OzCHI 2018, Melbourne, VIC, Australia, December 04-07, 2018. pages 602-606, ACM, 2018. [doi]
Abstract is missing.