Knowledge Management Systems: Hype, Hope, or Folly?

Robert D. Galliers, Ellen Enkel, Lisa D. Murphy, Sue Newell. Knowledge Management Systems: Hype, Hope, or Folly?. In Nancy L. Russo, Brian Fitzgerald, Janice I. DeGross, editors, Realigning Research and Practice in Information Systems Development: The Social and Organizational Perspective, IFIP TC8/WG8.2 Working Conference on Realigning Research and Practice in Information Systems Development: The Social and Organizational Perspec. Volume 194 of IFIP Conference Proceedings, pages 471-476, Kluwer, 2001.

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