Towards generic Service Management Concepts - A Service Model Based Approach

Markus Garschhammer, Rainer Hauck, Heinz-Gerd Hegering, Bernhard Kempter, Igor Radisic, Harald Rölle, Holger Schmidt, Michael Langer, Michael Nerb. Towards generic Service Management Concepts - A Service Model Based Approach. In George Pavlou, Nikos Anerousis, Antonio Liotta, editors, 2001 IEEE/IFIP International Symposium on Integrated Network Management, IM 2001, Seattle, USA, May 14-18, 2001. Proceedings. pages 719-732, IEEE, 2001. [doi]

@inproceedings{GarschhammerHHKRRSLN01,
  title = {Towards generic Service Management Concepts - A Service Model Based Approach},
  author = {Markus Garschhammer and Rainer Hauck and Heinz-Gerd Hegering and Bernhard Kempter and Igor Radisic and Harald Rölle and Holger Schmidt and Michael Langer and Michael Nerb},
  year = {2001},
  doi = {10.1109/INM.2001.918076},
  url = {http://dx.doi.org/10.1109/INM.2001.918076},
  researchr = {https://researchr.org/publication/GarschhammerHHKRRSLN01},
  cites = {0},
  citedby = {0},
  pages = {719-732},
  booktitle = {2001 IEEE/IFIP International Symposium on Integrated Network Management, IM 2001, Seattle, USA, May 14-18, 2001. Proceedings},
  editor = {George Pavlou and Nikos Anerousis and Antonio Liotta},
  publisher = {IEEE},
  isbn = {0-7803-6719-7},
}