How Do Consumers Avoid Penalty Fees? Evidence from Credit Cards

John Gathergood, Hiroaki Sakaguchi, Neil Stewart, Jörg Weber. How Do Consumers Avoid Penalty Fees? Evidence from Credit Cards. Management Science, 67(4):2562-2578, 2021. [doi]

Authors

John Gathergood

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Hiroaki Sakaguchi

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Neil Stewart

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Jörg Weber

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