John Gathergood, Hiroaki Sakaguchi, Neil Stewart, Jörg Weber. How Do Consumers Avoid Penalty Fees? Evidence from Credit Cards. Management Science, 67(4):2562-2578, 2021. [doi]
@article{GathergoodSSW21,
title = {How Do Consumers Avoid Penalty Fees? Evidence from Credit Cards},
author = {John Gathergood and Hiroaki Sakaguchi and Neil Stewart and Jörg Weber},
year = {2021},
doi = {10.1287/mnsc.2019.3568},
url = {https://doi.org/10.1287/mnsc.2019.3568},
researchr = {https://researchr.org/publication/GathergoodSSW21},
cites = {0},
citedby = {0},
journal = {Management Science},
volume = {67},
number = {4},
pages = {2562-2578},
}