Sílvia Bogéa Gomes, Paulo Pinto, Flávia Maria Santoro, Miguel Mira da Silva. Digital Transformation and Business Process Innovation: A Car Rental Company Case Study. In Dirk Fahland, Chiara Ghidini, Jörg Becker 0001, Marlon Dumas, editors, Business Process Management Forum - BPM Forum 2020, Seville, Spain, September 13-18, 2020, Proceedings. Volume 392 of Lecture Notes in Business Information Processing, pages 246-262, Springer, 2020. [doi]
Abstract is missing.