Jaap Gordijn, Hans Akkermans, Hans van Vliet. Business Modelling Is Not Process Modelling. In Stephen W. Liddle, Heinrich C. Mayr, Bernhard Thalheim, editors, Conceptual Modeling for E-Business and the Web, ER 2000 Workshops on Conceptual Modeling Approaches for E-Business and The World Wide Web and Conceptual Modeling, Salt Lake City, Utah, USA, October 9-12, 2000, Proceedings. Volume 1921 of Lecture Notes in Computer Science, pages 40-51, Springer, 2000. [doi]