Elise Grison, Valérie Gyselinck, Jean-Marie Burkhardt. Using the critical incidents technique to explore variables related to users' experience of public transport modes. In Philippe A. Palanque, Françoise Détienne, André Tricot, editors, European Conference on Cognitive Ergonomics 2013, ECCE '13, Toulouse, France, August 26 - 28, 2013. pages 21, ACM, 2013. [doi]
Abstract is missing.