Tovi Grossman, George W. Fitzmaurice, Ramtin Attar. A survey of software learnability: metrics, methodologies and guidelines. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Boston, MA, USA, April 4-9, 2009. pages 649-658, ACM, 2009. [doi]
Abstract is missing.