Renata S. S. Guizzardi, Lora Aroyo, Gerd Wagner. Agent-Oriented Knowledge Management in Learning Environments: A Peer-to-Peer Helpdesk Case Study. In Ludger van Elst, Virginia Dignum, Andreas Abecker, editors, Agent Mediated Knowledge Management, International Symposium AMKM 2003, Stanford, CA, USA, March 24-26, 2003, Revised and Invited Papers. Volume 2926 of Lecture Notes in Computer Science, pages 57-72, Springer, 2003. [doi]
Abstract is missing.