Byung-Hyun Ha, Joonsoo Bae, Suk-Ho Kang. Workload Balancing on Agents for Business Process Efficiency Based on Stochastic Model. In Jörg Desel, Barbara Pernici, Mathias Weske, editors, Business Process Management: Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004. Proceedings. Volume 3080 of Lecture Notes in Computer Science, pages 195-210, Springer, 2004. [doi]
Abstract is missing.