Sung Ho Ha, Min-Jung Lee. E-Government Services Using Customer Index Knowledge. In Kim Normann Andersen, Enrico Francesconi, Åke Grönlund, Tom M. van Engers, editors, Electronic Government and the Information Systems Perspective, First International Conference, EGOVIS 2010, Bilbao, Spain, August 31 - September 2, 2010. Proceedings. Volume 6267 of Lecture Notes in Computer Science, pages 174-188, Springer, 2010. [doi]
Abstract is missing.