Helen Hasan, Wannapa Suratmethakul. The Challenges of Introducing Off-The-Shelf Systems into Complex Work Organisations. In Proceedings of the 13th European Conference on Information Systems, Information Systems in a Rapidly Changing Economy, ECIS 2005, Regensburg, Germany, May 26-28, 2005. pages 1055-1066, 2005. [doi]
Abstract is missing.