Marc Hassenzahl. User experience (UX): towards an experiential perspective on product quality. In Eric Brangier, Gabriel Michel, J. M. Christian Bastien, Noëlle Carbonell, editors, Proceedings of the 20th international conference on Association Francophone d'Interaction Homme-Machine, IHM '08, Metz, France - September 02 - 05, 2008. ACM International Conference Proceeding Series, pages 11-15, ACM, 2008. [doi]
Abstract is missing.