Learning to Align Question and Answer Utterances in Customer Service Conversation with Recurrent Pointer Networks

Shizhu He, Kang Liu 0001, Weiting An. Learning to Align Question and Answer Utterances in Customer Service Conversation with Recurrent Pointer Networks. In The Thirty-Third AAAI Conference on Artificial Intelligence, AAAI 2019, The Thirty-First Innovative Applications of Artificial Intelligence Conference, IAAI 2019, The Ninth AAAI Symposium on Educational Advances in Artificial Intelligence, EAAI 2019, Honolulu, Hawaii, USA, January 27 - February 1, 2019. pages 134-141, AAAI Press, 2019. [doi]

Abstract

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