Steffen Hedegaard, Jakob Grue Simonsen. Extracting usability and user experience information from online user reviews. In Wendy E. Mackay, Stephen A. Brewster, Susanne Bødker, editors, 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI '13, Paris, France, April 27 - May 2, 2013. pages 2089-2098, ACM, 2013. [doi]
Abstract is missing.