Rüdiger Heimgärtner, Lutz-Wolfgang Tiede, Helmut Windl. Empathy as Key Factor for Successful Intercultural HCI Design. In Aaron Marcus, editor, Design, User Experience, and Usability. Theory, Methods, Tools and Practice - First International Conference, DUXU 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011, Proceedings, Part II. Volume 6770 of Lecture Notes in Computer Science, pages 557-566, Springer, 2011. [doi]
Abstract is missing.