Andrew Hilts, Eric S. K. Yu. Intentional Modeling of Social Media Design Knowledge for Government-Citizen Communication. In Martin Atzmüller, Andreas Hotho, Markus Strohmaier, Alvin Chin, editors, Analysis of Social Media and Ubiquitous Data - International Workshops MSM 2010, Toronto, Canada, June 13, 2010, and MUSE 2010, Barcelona, Spain, September 20, 2010, Revised Selected Papers. Volume 6904 of Lecture Notes in Computer Science, pages 20-36, Springer, 2010.
Abstract is missing.