Management of multi-purpose stadiums: importance and performance measurement of service interfaces

Claudia Hock, Christian M. Ringle, Marko Sarstedt. Management of multi-purpose stadiums: importance and performance measurement of service interfaces. IJSTM, 14(2/3):188-207, 2010. [doi]

Authors

Claudia Hock

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Christian M. Ringle

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Marko Sarstedt

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