Stephan Hoefnagels, Erik Geelhoed, Pieter Jan Stappers, Aldo Hoeben, Remko van der Lugt. Friction in scheduling and coordinating lives of families: designing from an interaction metaphor. In David Benyon, Paul Moody, Dan Gruen, Irene McAra-McWilliam, editors, Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, Cambridge, MA, USA, August 1-4, 2004. pages 321-324, ACM, 2004. [doi]
Abstract is missing.