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Characteristics of well-designed electronic communications systems

Patrick A. Holleran, Richard W. Haller. Characteristics of well-designed electronic communications systems. In Dan Diaper, David J. Gilmore, Gilbert Cockton, Brian Shackel, editors, Human-Computer Interaction, INTERACT 90, Proceedings of the IFIP TC13 Third Interantional Conference on Human-Computer Interaction, Cambridge, UK, 27-31 August, 1990. pages 841-847, North-Holland, 1990.

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